On the evening of Christmas, I was reminded of the fragility of life. (a local 24-year-old was killed in a car crash) In an instant, in the snap of a finger, that life as we know it can be taken away from us.  I was reminded of how the decisions we make can be the difference between life and death.  It also sends ripples throughout the world we leave behind. It impacts a mother and a father. It...

Delivering WOW - Part 2.  I have been on the industry side of medicine for a decade. In that time I have observed diagnostic and therapeutic businesses from the inside out, and the outside in. From my perspective, many of the businesses say the focus on customer service, but oftentimes the organization isn't committed to investing the people, process, and technology to actually deliver on that goal.  In early 2018 I was about 45 days into a new...

Value is defined as the importance, worth, or usefulness of something or someone.❤️In all industries, but especially within #medicine it is inherently important that we remember the value in people.❤️We need to acknowledge that people are not our greatest asset, but that people are our only asset.❤️I often observe people forgetting that it is a privilege to work alongside people and to lead a team.❤️It is simple to acknowledge people. To give your undivided time and...

On November 27th of this year, former Zappos CEO Tony Hsieh died.  I am not going to focus on the remaining days of his passing. They were tragic.  I am going to focus on how his ideals for Zappos and culture have influenced me.  I was never fortunate to meet Tony. Yet the world is small, and I have met many people that spent time with Tony. Over the years I was able to learn from their time,...

Gratitude.  The dictionary defines gratitude as the quality of being thankful; readiness to show appreciation for and to return kindness.  When I sit and contemplate all of the words I could use to describe 2020, gratitude is probably not one that jumps to the top of the list. At least not immediately.  During Thanksgiving, we are all encouraged to take time out of our busy lives to reflect on our good fortunes and to give thanks. Thanks for...

The other day I was rewatching the HBO series Successions. It is a show about the Roy family, the owners of Waystar Roy Co, a global media and hospitality empire.  There is a particular scene that has always stood out to me. It is a scene in which one of the sons, Roman, shares his observation on the shift in media and consumption.  Roman says,  “I was at the book shop the other day and I just started...

Life.  36.2 million.  What do life and the number 36.2M (million) have in common?  Is it the number of people we will encounter? Is it the number of cells that make up a hair follicle?  What if I told you that your life would contain a total of 36.2M minutes?  Would you live life differently if you knew you only had a certain amount of time?  Would you make different choices? Would you be more present? Would you focus on something...

RadXX.  Many of us are familiar with all of the wonderful things that come with the month of October.  Cooler weather, the leaves changing color, picking apples, pumpkin patches, hayrides, and the coming of Halloween.  What many of you may not be aware of is that it also brings something else that is exciting, valuable, and an opportunity to highlight the many wonderful leaders that are focused on creating and elevating diversity within the medical imaging and imaging...

Earlier this week there was a tweet posted by the infamous RadPac Shakur. In his tweet, he specifically asks the question: Should I start sending my American College of Radiology (ACR) due to El Segundo, CA? (in other words to Radiology Partners) ~RadPac Shakur His question was provocative to some, hit a nerve with others, and made me pause. I paused because the real Tupac would never ask about sending money. Rather, he would make his...

The library. Remember those?  In the event, you are too young to remember what a library is here is the definition:  "A library is a curated collection of sources of information and similar resources, selected by experts and made accessible to a defined community for reference or borrowing, often in a quiet environment conducive to study. It provides physical or digital access to material and may be a physical location or a virtual space, or both." I remember my local...